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Attempting to click RDP bookmark for ActiveX causes session to open and instantly close

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Hello,

When a client of mine tries to open an RDP bookmark (ActiveX), there are several popups, then they all instantly close. I've tried disabling popup blocker, adding the site to the trusted sites list, and lowering security settings. This only occurs on some clients' computers - I have no issue connecting. 

Any help is greatly appreciated.


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